Platform modules

Proven VexaOS module

Commerce Ops

Orders, payments, customers and loyalty

Commerce Ops is the transaction layer of VexaOS. It handles ordering, checkout, payments, customer profiles, and loyalty across every channel your business sells through.

Not sold as a standalone app — Commerce Ops is a building block VexaOS assembles, extends, and customizes inside the system we design for your operation.

The problem it solves

Every sales channel is its own island.

  • A point-of-sale that does not know what the online store sold.
  • Menus and price lists maintained separately in three places.
  • Customer history trapped inside whichever terminal took the order.
  • Loyalty programs that only work at the counter.
  • Reporting that requires exporting from four systems into a spreadsheet.

One catalog, one customer, every channel.

Commerce Ops keeps a single product and pricing catalog, a single customer record, and a single order pipeline. Whether the order comes from a VexaFront kiosk, a staff terminal, or an online link, it lands in the same queue and updates the same numbers.

Surfaces

  • Staff order and checkout terminals
  • Self-service ordering through VexaFront
  • Online ordering and customer links
  • Manager reporting in the control center
Capabilities

What Commerce Ops brings to a build.

  • Unified catalog

    Products, services, modifiers, and pricing maintained once and published everywhere.

  • Order pipeline

    A single live queue from placed to prepared to fulfilled, whatever channel it came from.

  • Payments & checkout

    Card, contactless, and stored-card checkout with tipping, splits, refunds, and reconciliation.

  • Customer records

    Profiles, order history, preferences, and contact consent shared across the whole platform.

  • Loyalty & promotions

    Points, rewards, discounts, and campaign codes that apply consistently on every channel.

  • Revenue reporting

    Daily sales, product mix, channel performance, and revenue against labor cost.

Inside a VexaOS system

How it connects.

  • Decrements Inventory Ops stock the moment an order is fulfilled.
  • Pairs revenue with ShyftGrid labor cost for true daily margin.
  • Drives the ordering and checkout experience shown on VexaFront.
  • Pushes live order queues and sales pace to TouchBoard.
  • Writes to the shared VexaOS customer record — no duplicate profiles.

Proven architecture. Custom implementation.

Tell us how your business operates. We’ll design the system — using Commerce Ops where it fits, and building what it doesn’t cover.